Customer Support
Century Game - a social gaming company that put fun first for players worldwide. We’re based in China and we’re looking for a customer support agent to join us!
Responsibility:
Handling incoming emails
Requirements:
Must be fluent in conversational English
Must have a good command of both written and spoken English
Ability to deliver excellent customer service quality
Able to understand games from a gamer’s perspective and give in-depth gaming and mobile device troubleshooting support
Ability to analyze information and solve issues accurately with appropriate speed and within given guidelines
Able to work shifts on weekends
A team player
Those with strong interest in games are preferred
Note
Holidays will have to follow the company’s holidays
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